Frequently Asked Questions

Frequently Asked Questions


Click on one of the images below to find out more!


Here at TyreVendor.com we know you don’t want complicated things.

If you wanted that you would be in our industry.

All you have to do is use our search bar located on the left side of your screen (As you type the page will refresh with sizes that can match on your initial selection) , or type the size into the search bar top right. Order and Received, if you want some better reading please see below.

  1. Search your Size
  2. Add the quantity you require
  3. Add it all to your cart
  4. Add your details and Delivery Adress
  5. Pay for your tyres – We use PayFast and Direct Transfers.
  6. Wait for your Notification email to say the order has been processed.
  7. Wait for your SMS stating on what day and at what time your tyres will be delivered to you.
  8. Take your tyres to a fitment center. (We are in the process of negotiation deals with fitment centers and vouchers for fitment will be available to purchase online soon.)
Last but not least, smile on your way home with your new set of TyreVendor.com stocked tyres!

We know and feel the pain that is deliveries.

Rest assured, TyreVendor.com has got it covered.

Deliveries

As soon as your order is processed we take action to get the tyres to you as soon as possible. Our lead times stretch from 1 – 5 working days. Primarily because we deliver out of our Hub in Cape Town. Calculations are done to your postal code and the deliveries becomes cheaper the close you are to us. We like you close.

You will be notified by SMS as soon as your stock is dispatched with a delivery date and estimated time of arrival. Ensuring you can play your day and coordinate as needed.

Returns

We pride ourselves in reverse logistics. If you have bought something that you would like to send back, please email us at [email protected] with the following fields inputted:

  • Order Number
  • Reason for Return
  • Dates and times when we can collect

Our delivery network and system is being upgraded within time (A lot of time)  and we will notify all our customers as soon as we have enhanced this system.